What you'll do
- Onboard and support new customers
- Troubleshoot issues and provide guidance
- Gather user feedback for product improvement
- Build lasting relationships with users
Who you are
- Excellent communication and problem-solving skills
- Empathetic, patient, and user-focused
- Experience in SaaS or tech support is a plus
- Organized and proactive
What we offer
- Competitive salary
- Flexible remote work
- Opportunities for growth
- Supportive team culture
Benefits
Health & wellness
Remote flexibility
Generous time off
Learning & growth
Tools & tech
Team events